The biomedical engineer at the user facility further reported an alarm and alarm message was given on the display.However, the alarm or message displayed could not be confirmed.The generator was opened up and there was some debris/dust inside.The biomedical engineer cleaned as many connectors that were within reach with an oxidation cleaner that preserves and keeps the oxidation from happening.The connectors were also exercised.The cord was also inspected and there were no issues with the cord.The connection between the cord and equipment was secure.The concomitant devices used with the generator are unknown.The generator is currently in service at the facility and is working fine.There have not been any further complaints with the generator.A review of the service history indicated the scope was purchased on march 5, 2012 with no previous service/repair records.To date, there was no record that indicates the referenced generator was returned to the service center for evaluation; therefore, the exact cause of the reported event could not be determined.
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