The device used/intended to be used in treatment has not been returned for evaluation, with no additional information provided.We have not been able to establish a relationship between the device and the reported event or determine a root cause on this occasion.However factors that are known to contribute to this kind of issue, may include kinks or obstructions in the high pressure tube, or the pinch clamp is not fully open.The ifu has been reviewed and contains comprehensive guides on the operation, use and inspection, the associated risk file contains harms related to versajet, however as no harm was alleged within this complaint a review is not required.A review of the manufacturing records found that there was no evidence that the product didn¿t meet specifications at the time of manufacture.A complaint history review found other related failures, this investigation is now complete with no further action deemed necessary at this stage.However, we will continue to monitor for any adverse trends relating to this product range.Smith + nephew acknowledge customer concern and are continually investigating ways to develop and improve our products.F blanks were filled by mistake.
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