Model Number N/A |
Device Problem
Device-Device Incompatibility (2919)
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Patient Problem
No Known Impact Or Consequence To Patient (2692)
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Event Date 05/18/2020 |
Event Type
malfunction
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Manufacturer Narrative
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Zimmer biomet complaint (b)(4).Customer has indicated that the product is in process of being returned to zimmer biomet for investigation.Once the investigation has been completed, a follow-up mdr will be submitted.Distributor on behalf of facility.The user facility is foreign; therefore, a facility medwatch report will not be available.Foreign report source: (b)(6).
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Event Description
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It was reported the screw could not be grasped.The procedure was completed with alternate screws.No adverse events have been reported as a result of the malfunction.
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Manufacturer Narrative
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This follow-up report is being submitted to relay additional information.The complaint is confirmed.A visual inspection of the screw showed heavy marking on the screw head.Functionally testing was then conducted with a 01-7390 driver handle lot 048760 and a driver blade 01-7690 lot 995080.The blade was inserted into the screw head and there was a lack of retention.The damage to the screw head is not allowing the blade to retain the screw.The dhr will not be reviewed as the lot number remains unknown.There is no indication of manufacturing defects and there are no updates to the risk documents needed.For this part (91-6704) and the previous one year (from the notification date) retention failure, there is a complaint rate of 0.002% which is no greater than the occurrence listed in the application fmea.The most likely underlying cause of the retention issue is excessive force was applied to the screw head beyond what the product is designed to encounter.If any further information is found which would change or alter any conclusions or information, a supplemental report will be filed accordingly.Zimmer biomet will continue to monitor for trends.The following fields were updated: b4 date of this report b5 describe event or problem d10 device availability g4 date received by manufacturer g7 type of report h2 follow up type h3 device evaluated by manufacturer h6 method code h6 results code h6 conclusions code h10 additional narratives/data.
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Event Description
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This follow-up report is being submitted to relay additional information.
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Search Alerts/Recalls
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