This report is a response to report # (b)(4) which was received by amt from the fda on 05/07/2020.Based on the provided information, the complaint is not a reportable event per 21 cfr section 803.There was no death.There was no serious injury, as defined by the fda.This was not life-threatening, nor did this result in permanent impairment or necessitate medical or surgical intervention to preclude permanent impairment.Amt reached out to the customer to retrieve the device for examination and additional information regarding the report.The device was received for analysis on 05/21/2020 and was inspected in our lab in addition to a dhr review of the manufactured lot number.Our examination determined no indication that a manufacturing defect occurred and no similar reported failures have occurred from this same manufactured batch of product.Based on the provided information, a dhr review, and analysis of the device, the reported problem is not believed to have been caused by a manufacturing defect.Complaint # (b)(4) was assigned to this report.The reported complaint and analysis has been logged into our complaint database and will be used for trending of complaints to incorporate into future product enhancements if deemed necessary.
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