The reported complaint of the autopulse platform (sn (b)(4)) showed lines on the user control panel and the platform made clicking sound was not confirmed during initial functional testing.The autopulse platform was powered on successfully and no lines on the display or clicking sound were observed during the testing.Unable to duplicate the customer reported complaint.There was no physical damage observed on the returned autopulse platform during the visual inspection.During initial functional testing, the autopulse platform was powered on successfully.No other device malfunction was observed.The date and time in the archive log was corrupted due to a damaged processor board as a result of wear and tear, unrelated to the reported complaint.The returned autopulse platform was manufactured in march 2008 and it is more than 12 years old, well beyond its serviceable life of 5 years.The processor board was replaced to address the observed issue.Following service, the autopulse platform was subjected to the run-in test using the 95% patient large resuscitation test fixture (lrtf) with good known test batteries until discharged without any fault or error.The autopulse platform passed the final testing without any fault or error.
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During the device check, the autopulse platform (sn (b)(4)) was observed with lines on the user control panel, and platform made a clicking sound.User was not able to read the display.The user tested the platform with another battery, however, the issue persists.No patient involvement.
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