Manufacturer narrative: the reason for this surgery was reported as rsp baseplate breaking during implantation.The event occurred during surgery, near the patient.The agent was present and inspected the implant prior to surgery, deeming its appearance acceptable before use.The complaint form indicates that the agent was able to find a suitable replacement device after the reported device broke during surgery, but ultimately a djo product was not implanted.The surgery was completed as intended, but with a 10-minute delay.The healthcare professional indicated a significant adverse event occurred, but also indicated that there was no negative outcome due to the event.A review of the device history record (dhr) shows that the baseplate met design and manufacturing requirements when released for use.There were no non-conforming material reports (ncmr) associated with the production of this lot that may have contributed to the reported event.No complaints have been filed against any other parts from the incident baseplate's production lot.The root cause of this complaint was an rsp baseplate breaking during implantation.Surgeons must use caution by considering the amount of force used while installing implants.The patient's "extremely hard bone" may have contributed to the event.There are multiple factors that may contribute to an event that are outside the control of djo surgical.The baseplate's dhr evidences conformance to manufacturing standards for all parts in the production lot.This is an issue of user error, not of material deficiency.There are no indications of a product or process issue affecting implant safety or effectiveness.Rma examination: the incident baseplate was returned to djo.Examination confirms the complaint: the baseplate's center screw has broken, leaving behind ~.25 inches of the screw post.The screw fragment was not returned, it was left inside the patient.
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