The reported event was inconclusive, as no sample returned for evaluation.A potential root cause for this failure mode could be due to "glue selection incompatible with clamp base".The device used for treatment, though it was unknown whether the device was related to the reported event or met specifications.The device was not returned for evaluation.The lot number was unknown, therefore, the device history record could not be reviewed.The product family for this foley statlock product was unknown.Therefore, bd was unable to determine the associated labeling to review.Although the product family was unknown, the (foley statlock product) ifu's are found to be adequate based on past reviews.H11:section a through f - the information provided by bd represents all of the known information at this time.Despite good faith efforts to obtain additional information, the complainant / reporter was unable or unwilling to provide any further patient, product, or procedural details to bd.H3 other text : the device was not returned.
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