Other, other text: returned device was received in good physical condition.During the evaluation of the returned samples failed accuracy testing.Other analysis during the manufacturing process, production personnel do a visual inspection before a process (assemble, bond, etc.) to ensure that the material is in perfect shape; also, right after a work station, personnel redo an inspection in order to find any discrepancies.Production personnel perform a 100% visual inspection in order to verify that the pump tube arch height is within tolerance.Production personnel perform an accuracy test to 4 samples at shift start up, the end of every shift, the beginning of every job, the end of every job; or a new lot of materials/components or equipment adjusted.Quality takes a sample of 15 units at an interval of two (2) hours, prior to placing product in bag, in order to: -inspect pump tube uv bond to housing, in order to verify that the pump tube arch height is within tolerance.-verify that the adhesive not be excessive or outside the defined application area.-verify parts are free of damage (scuffs, pinch marks, etc.), cracks, crazing, cuts, or other workmanship defects that can affect assembly function or appearance.-audit the accuracy test is being performed according to the manufacturing procedure.Root cause in order to perform a complete root cause analysis of this failure mode, capa 20capa018 was open on 15-oct-2019.Action taken capa 20capa018 was open on 15-oct-2019 in order to implement corrective actions for this failure mode.Additional information: no patient present at the time of the event as this issue occurred during testing.
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