It was reported that during shoulder scope procedure, the ambient super turbovac showed an e6 error code upon connected to quantum before we proceed with the surgery.A backup device was available to complete the procedure with no significant delay or patient injuries.All available information has been disclosed.If additional information should become available, a supplemental report will be submitted accordingly.
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H10 h3, h6: the device, used in treatment, was returned for evaluation.There was no relationship found between the returned device and the reported incident.A review of manufacturing records for the reported lot number found no non-conformances or anomalies during manufacturing process related to the reported event.A complaint history review found no related failures.Visual inspection under magnification of the wand shows minimal electrode and screen erosion with contamination/discoloration and scratch/scuff marks on the spacer and cap.Prior to activation the wands resistance was measured with 1502 ohms.After bypassing the error e-7 the device produced plasma on ablate/coag min./max.Settings as intended; the suction line was tested and performed as intended.The complaint was not confirmed and the root cause could not be determined as the device did not display an e6 error.Factor(s), which may have contributed to the reported complaint include: 1- not having sufficient suction pressure in order to ensure adequate flow and circulation of saline solution to prevent unnecessary heating which could have caused the temperature to elevate and trigger the controller alarm 2- it is possible the shaft was harmed by hitting a hard or bony structure; this would have caused the solder at the thermocouple wire to become separated and result in an open tc circuit.3- an issue with a concomitant device (controller, accessory) used in conjunction with the complaint device.There were no indications that would suggest that the device did not meet product specifications upon release into distribution.
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