The investigation determined that a non-reproducible, lower than expected vitros crea result was obtained from a single patient sample processed using vitros chemistry products creatinine (crea) slides lot 1523-3494-2980 in combination with a vitros 5600 integrated system.Historical quality control results indicate vitros crea lot 1523-3494-2980 in combination with the vitros 5600 system is performing as expected in regard to both accuracy and within laboratory precision.In addition, continual tracking and trending of complaints has not identified any signals that would point to a potential systemic issue with vitros crea slides lot 1523-3494-2980.The viscosity obtained when initially processing the patient sample differed from the viscosity when the sample was reprocessed on the same vitros 5600 system and a vitros 5,1 fs system.In addition, a vitros na+ result obtained when the sample was initially tested differed from the na+ results obtained when the same sample was reprocessed on the vitros 5600 system and the 5,1 fs system.Therefore, the potential cause of the non-reproducible, lower than expected vitros crea result is an issue related to pre-analytical sample handling.
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A customer reported a non-reproducible, lower than expected vitros crea result obtained from a single patient sample processed using vitros chemistry products creatinine (crea) slides in combination with a vitros 5600 integrated system.Patient sample vitros crea result 1.1 mg/dl versus repeat vitros crea results 5.9, 5.8 and 5.7 mg/dl.Biased results of the magnitude and direction observed may lead to inappropriate physician action if they were to occur undetected.The non-reproducible, lower than expected vitros crea result was reported to the physician; however, ortho was not made aware of any allegation of patient harm.This report corresponds to ortho clinical diagnostics inc.Complaint number (b)(4).
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