Model Number CW-USLTA |
Device Problem
No Device Output (1435)
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Patient Problem
No Patient Involvement (2645)
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Event Date 03/24/2020 |
Event Type
malfunction
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Manufacturer Narrative
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The cyberwand advanced transducer was returned to the service center for evaluation.The evaluation confirmed the reported unit was not responding as there was no output; faulty transducer.Additionally, the device was missing the nose cone.The user facility traded-in the (non-repairable) device for a new transducer.The cause of the reported event cannot be determined at this time as the investigation is ongoing.However, if additional information becomes available this report will be supplemented accordingly.
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Event Description
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The service center was informed that during preparation for use, the cyberwand advanced transducer did not respond when plugged in.There was no patient involvement reported.
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Manufacturer Narrative
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This supplemental report was submitted to provide new information from the investigation results.Based on the investigation, a definitive root cause could not be determined.However, a review of manufacturing records indicates the unit met all final release criteria prior to shipment.This includes passing all functional and electrical tests defined by the manufacturer's work instruction prior to packaging.
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Search Alerts/Recalls
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