H3, h6: the device, used in treatment, has been returned and evaluated.A visual inspection found no defects.The functional evaluation found that the test pump cartridge was difficult to turn due to corrosion inside, establishing a relationship between the event reported and the device.A review of the device history showed that this unit passed all acceptance criteria and was compliant upon release for distribution.There were no indications to suggest the device did not meet product specifications nor did it allege any product deficiencies.Complaint history has been reviewed with similar instances recorded in the past three years.The versajet system is a high-pressure device, which uses saline in its operation.A buildup of oxidized saline on the interlock can corrode if not removed, this issue can contribute to the reported event.The instructions for use, details guidance on the maintenance and cleaning of the device.It is highly recommended that these instructions are followed to prevent re-occurrences of this type of event.No further actions are deemed necessary at this stage.However, we will continue to monitor for any adverse trends relating to this product range.Smith + nephew acknowledge customer concern and are continually investigating ways to develop and improve our products.
|