The reported complaint of the autopulse platform (sn (b)(4)) will not power on due to broken battery connector was confirmed during functional testing and visual inspection.The probable root cause is due to a damaged battery cable connector.The possible root cause was due to the user slammed or forcibly inserted the batteries in to the autopulse platforms battery compartment which caused the connector to get damaged, as a result of user mishandling.During visual inspection, the platform was observed with the drive shaft exhibiting binding and resistance and has a damaged bearing.The root cause for the sticky clutch was due to normal wear and tear.In addition, the head restraint wire was frayed, torn load plate cover, cracked bottom cover and damaged coil in the pcb board were observed.Root cause was likely attributed to mishandling such as a drop.These observations were not related to the reported complaint.The autopulse platform is reusable device and was manufactured in 18 jan 2008 and is 12 years old, past the expected service life of five years.There was no preventive maintenance performed since 2012.Unable to download archive due to the damaged battery connector.During functional testing, platform was unable to power on due to the battery would not seat in fully and in further visual inspection it was observed that the battery connector was damaged.The platform is unrepairable due to excessive damage.Historical records were reviewed for service information related to the reported complaint and there was no similar history of complaint reported for autopulse with serial number (b)(4).
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The autopulse platform (sn (b)(4) was serviced on (b)(6) 2020.After replacing encoder drive shaft, top enclosure, load plate cover, bottom cover, battery compartment and pcb board, the autopulse was subjected to the run-in test using the 95% patient large resuscitation test fixture (lrtf) with good known test batteries until discharged without any fault or error.
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