Catalog Number 295054-001 |
Device Problems
Electrical /Electronic Property Problem (1198); Mechanical Problem (1384)
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Patient Problems
No Patient Involvement (2645); No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 06/29/2020 |
Event Type
malfunction
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Manufacturer Narrative
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The freedom battery charger will be returned to syncardia.The results of the investigation will be provided in a follow-up mdr.(b)(4) initial.
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Event Description
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The customer, a syncardia certified hospital, reported the freedom battery charger was damaged at the ac power supply connector.
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Manufacturer Narrative
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Visual inspection revealed a damaged connector pin on the 2-pin power supply connector.The connector was able to be mated with a freedom home ac power supply but the functional testing was not performed due to electrical risk if connected to a power source.The customer-reported issue was able to be confirmed visually.The root cause of the damage was most likely mishandling or wear and tear.This issue will be monitored and trended as part of the customer experience process.Syncardia has completed its investigation and is closing this file.(b)(4) follow-up report 1.
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Search Alerts/Recalls
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