H10: as the lot number for the device was provided, a lot history review was performed.The physical sample was not returned and not available for evaluation.The investigation was inconclusive because no device sample and no x-ray images were provided.A definite root cause has not been determined.The device was labeled for single use.H11: section a through f - the information provided by bd represents all of the known information at this time.Despite good faith efforts to obtain additional information, the complainant / reporter was unable or unwilling to provide any further patient, product, or procedural details to bd.
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