Philips has investigated this complaint.Philips confirmed with the customer that the l-arm rotation cover came off as a result of a collision with a lamp in the exam room.The system was not in clinical use at the time that the incident occurred and there was no harm to any user or bystander.Philips has inspected the system on site.The cover was re-attached and the system was returned to use in good working order.Submission of a report does not constitute an admission that medical personnel, user facility, importer, distributor, manufacturer, or product caused or contributed to the event.
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