Evaluation summary a review of the device history record (dhr) could not be conducted because a lot number was not provided.One decontaminated sample without the original package or lot number was received at the manufacturing site for evaluation.The sample was visually and functionally inspected.The condition reported by the customer was not confirmed.No issues were found with the returned sample; the returned sample meets specifications.All process and controls were found properly followed, including sub-assemblies, finished product assembly and packaging.There were no abnormal conditions found that could trigger the reported condition.No action plan is deemed required.The current process is running according to product specifications, meeting quality acceptance criteria.The manufacturing site will continue monitoring the process for any adverse trends that require immediate attention.This complaint will be used for tracking and trending purposes.
|