Model Number 595000-001 |
Device Problems
No Apparent Adverse Event (3189); Audible Prompt/Feedback Problem (4020)
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Patient Problems
No Consequences Or Impact To Patient (2199); No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 07/04/2020 |
Event Type
malfunction
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Manufacturer Narrative
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The freedom driver will be returned to syncardia for evaluation.The results of the investigation will be provided in a follow-up mdr.Ce 5316 initial.
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Event Description
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The customer, a syncardia certified hospital, reported that the freedom driver exhibited intermittent temperature alarms while supporting the patient.There was no reported adverse patient impact.The customer also reported that the patient was subsequently switched to a backup freedom driver.
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Manufacturer Narrative
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The customer-reported intermittent temperature alarms were unable to be confirmed or replicated.Temperature alarms are not recorded in the driver's alarm history unless they persist for at least 30 minutes.Review of the driver's alarm history did not reveal any alarm codes.The freedom driver passed all functional testing; including a 96-hour observation test with no abnormalities or recorded alarms.The root cause of the customer-reported issue could not be conclusively determined.The freedom driver performed as intended with no evidence of a device malfunction.This issue will be monitored and trended as part of the customer complaint process.Syncardia has completed its investigation and is closing this file.(b)(4) follow-up report 1.
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Search Alerts/Recalls
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