MAUDE Adverse Event Report: SIEMENS HEALTHCARE GMBH - AT SENSIS VIBE HEMO; COMPUTER, DIAGNOSTIC, PROGRAMMABLE

Model Number 11007641

Device Problem Appropriate Term/Code Not Available (3191)

Patient Problem No Known Impact Or Consequence To Patient (2692)

Event Date 03/18/2020

Event Type  malfunction  

Manufacturer Narrative

Siemens has completed an investigation of the reported event.The root cause of the error described in the complaint was determined to be a damaged connector of the micropod (etco2 module).The micropod has been exchanged by the local service organization.The error has not reoccurred since the micropod exchange.The user stated the micropod connector was pulled out of the hemo integrated signal input box (hisib), and the pins became bent when the user tried to plug the connector back in.The user was able to provide pictures which confirmed this statement.Log files froom the sensi vibe hemo system shows the user attempted to re-insert the pins into the connector multiple times to resolve the issue, but the connector was not secure and continued to fall apart.During one of these re-connection attempts, the pins became damaged and bent.In the case given, the user was able to continue the exam.But in general, if the connector comes apart and the pins are misaligned from their correct positions, e.G.By turning the inlet of the plug with its pins around, it might be possible that the hisib is unable to communicate with the device master control (dmc) and no patient vital signs can be displayed.In this state and only service intervention will solve the issue, which will cause a long term delay.Note: the possible hazardous situations "long term delay in the clinical procedure" or "interruption of the clinical procedure" can only occur if all 3 contributing factors (pulling the plug, damaging it and wrong re-insertion) are occurring.A customer safety advisory notice (csan) is planned to be released.

Event Description

It was reported to siemens that an error occurred while using the sensis vibe hemo system.The user reported that the micropod connector has bent pins.We are unaware of any impact to the state of health of the patient involved.The preliminary root cause analysis carried out on 2020-06-18 (new awareness date) considered a potential hazardous situation of incorrect or insufficient basis for diagnostic or therapeutic decisions.

• Brand Name: SENSIS VIBE HEMO
• Type of Device: COMPUTER, DIAGNOSTIC, PROGRAMMABLE
• Manufacturer (Section D): SIEMENS HEALTHCARE GMBH - AT; siemensstrasse 1; forchheim, 91301 ; GM 91301
• Manufacturer (Section G): SIEMENS HEALTHCARE GMBH - AT; siemensstrasse 1; forchheim, 91301 ; GM 91301
• Manufacturer Contact: marion boatwright ; 40 liberty blvd; mailstop: 65 1-a; malvern, pa ; 4486463
• MDR Report Key: 10289407
• MDR Text Key: 220726285
• Report Number: 3004977335-2020-25714
• Device Sequence Number: 1
• Product Code: DQK
• UDI-Device Identifier: 04056869010199
• UDI-Public: 04056869010199
• Combination Product (y/n): N
• Reporter Country Code: US
• PMA/PMN Number: K150493
• Number of Events Reported: 1
• Summary Report (Y/N): N
• Report Source: Manufacturer
• Source Type: user facility
• Reporter Occupation: Other Health Care Professional
• Remedial Action: Repair
• Type of Report: Initial
• Report Date: 07/17/2020

1 Device was Involved in the Event

1 Patient was Involved in the Event

• Is this an Adverse Event Report?: No
• Is this a Product Problem Report?: Yes
• Device Operator: Health Professional
• Device Model Number: 11007641
• Was Device Available for Evaluation?: Yes
• Is the Reporter a Health Professional?: Yes
• Initial Date Manufacturer Received: 03/18/2020
• Initial Date FDA Received: 07/17/2020
• Was Device Evaluated by Manufacturer?: Yes
• Is the Device Single Use?: No
• Is This a Reprocessed and Reused Single-Use Device?: No
• Type of Device Usage: N
• Patient Sequence Number: 1