A customer called to report a delivery issue and noted that due to not receiving the product, resulted in a medical event.The customer initially reported on (b)(6) 2020, that the adc freestyle libre sensor detached on the same day of application.On (b)(6) 2020, the customer reported that due to a delivery issue involving the replacement product, she was unable to check her glucose levels and experienced fainting and loss of consciousness.The customer was treated with a glucose injection by paramedics.There was no report of death or permanent injury associated with this event.
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