Model Number M3-30A |
Device Problem
No Display/Image (1183)
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Patient Problems
No Patient Involvement (2645); No Clinical Signs, Symptoms or Conditions (4582)
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Event Type
malfunction
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Manufacturer Narrative
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The device was returned to olympus for evaluation.The device was visually inspected and a sunken meniscus and damaged distal end was found on the objective window.This has been determined as a reportable malfunction.The cause cannot be determined at this time.If additional information becomes available at a later time, this report will be supplemented.This mdr is being submitted retrospectively as part of a remediation effort related to recent system and process changes.A capa has been opened to manage the actions related to remediation of this issue and any required mdr reporting.
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Event Description
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It was reported that during an unspecified procedure, the user experienced black image (loss of image).There was no patient injury reported.
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Manufacturer Narrative
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This report is being supplemented to provide additional information (h6, h10) and corrected data (h10) regarding the reported event.Additional information: device history record review indicates that the product was manufactured and tested in accordance with all applicable procedures and met all final product release criteria.Corrected data: the cause of the reported event was determined to be mishandling.
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Manufacturer Narrative
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This supplemental report is submitted to provide an update to the results of the legal manufacturer¿s investigation.The legal manufacturer performed an investigation.The device history records for this device were reviewed and all records indicated that the product was manufactured according to all applicable procedures and met final product release criteria.No abnormalities were found.The device was manufactured in march, 2014.The root cause of the issue could not be conclusively specified.The probable cause was most likely due to user mishandling.To avoid inadvertent damage, the instructions for use (ifu) provides the following guidelines: "study this manual and other labeling thoroughly for safe handling and storage.Misuse of instruments can cause injury to the patient and could have an adverse effect on the procedure being performed.Do not drop instruments or allow them to be struck by other objects.".
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Search Alerts/Recalls
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