ST. JUDE MEDICAL, INC. VANTAGEVIEW, 16 CHANNEL SYSTEM, 120V; DISPLAY, CATHODE-RAY TUBE, MEDICAL
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Model Number VS100005 |
Device Problem
No Display/Image (1183)
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Patient Problem
No Consequences Or Impact To Patient (2199)
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Event Date 07/08/2020 |
Event Type
Injury
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Manufacturer Narrative
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The results of the investigation are inconclusive since the device was not returned for analysis.The device history record was reviewed to ensure that each manufacturing and inspection operation was performed.The review determined the process was performed and completed.Based on the information received and troubleshooting performed in the field, switching the input ports resolved the issue.The cause of the display issue and subsequent procedure delay remains unknown.
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Event Description
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During the procedure, when attempting to change video sources and switch presets on the system via the tablet, the source would not appear resulting in a significant delay in procedure.The server rack was rebooted, the ups was reset and the router was reset.Following this reset, everything initially displayed on the tablet as expected but three more output sources were lost.Since this occurred during the procedure, the output sources could not be power-cycled.Secondary monitors were used to resolve the issue and the procedure was completed successfully.There were no adverse consequences to the patient due to the delay.
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Search Alerts/Recalls
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