Catalog Number 10376324 |
Device Problem
Smoking (1585)
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Patient Problems
No Patient Involvement (2645); No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 07/23/2020 |
Event Type
malfunction
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Manufacturer Narrative
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The customer has been advised not to use the connect base and a replacement has been sent.Siemens has requested that the customer return the instrument for investigation, however it has not yet been received.The cause of this event is unknown.
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Event Description
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The customer reported that their connect platform gave off a small puff of smoke and no longer powers on the instrument.The instrument powers on with no issues when connected directly to the power supply.There was no report of injury due to this event.
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Manufacturer Narrative
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The customer returned the instrument for further investigation.The clinitek status+ was functioning but the connect base was damaged due to failure of t1 component.Investigation revealed that a component manufacturing issue with choke t1 was identified and fixed through an engineering change notice in 2009.The failure of these chokes does not pose a safety risk as the plastics making up the connect base are 94v0.The customer was sent a replacement connect base, and they are operational.
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Search Alerts/Recalls
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