It was reported they are trying to have an mri done, however, they had troubles in the past and are not sure what to do as the unit kept shutting off in the past.The end of 2019 or first year of 2020, the patient had another mri and the implantable neurostimulator (ins) would cut off when the patient got in the door.They had the hardest time getting the ins back on.When the patient laid flat on the table in hall and rolled in mri room, the ins did not cut off.They called the manufacturer that day and was told that could not be overturned with unit shutting off.It was advised the healthcare provider (hcp) call into technical services and the patient can check ins status as well.It was reviewed the reed switch is in the device.They were able to get the mri done and finish by having the patient lay on table and roll her in, in order to avoid having the ins shut off.They had to constantly turn back on as it kept turning off and on.It was reviewed this can occur because of reed switch.
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