Evaluation of the returned s8-3t model transducer confirmed the poor image quality issue as described by the customer.Investigation of the device revealed oil separation in the window, chemical damage to the sheath, dented distal and proximal rubber, a scratched handle, the articulation would not properly move backwards, a scratched strain relief at the connector¿s end, the connector housing had chipped paint, and the connector had debris.The extensive physical damage to the transducer inhibited the overall performance of the device and is indicative of improper maintenance.Submission of a report does not constitute an admission that medical personnel, user facility, importer, distributor, manufacturer, or product caused or contributed to the event.
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