This report is being submitted in pursuant to the provisions of 21 cfr, part 803.This report may be based on information which has not been able to investigate or verify prior to the required reporting date.This report does not reflect a conclusion by mitek or its employees that the report constitutes an admission that the device, mitek, or its employees caused or contributed to the potential event described in this report.If information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate.H10 additional narrative: investigation summary = > the device was received and evaluated at the service center.The reported complaint that the vaporizer and coagulation of the device doesn¿t work correctly, was confirmed.It was found that 8 pin socket was corroded by fluid.Further, the front panel was physically damaged and the hand switch led was damaged.The tamper-proof seal was also found to be damaged.The software of the device was modified, the device was newly calibrated, the damaged connector replaced along with the damaged front panel, and the device was cleaned, tested, and found to be fully functional.Fluid ingress into the device is the root cause of the corrosion of the 8-way socket connector.Further, user mishandling may have most probably caused the damage to the front panel and the hand switch led.A manufacturing record evaluation was performed for the finished device [serial number ; (b)(6)], and no non-conformances were identified.At this point in time, no corrective action is required, and no further action is warranted.Depuy mitek will continue to track any related complaints within this device family as a means of monitoring the extent with which this complaint is observed in the field.
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