Model Number M3-70A |
Device Problem
Poor Quality Image (1408)
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Patient Problem
No Patient Involvement (2645)
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Event Date 03/09/2020 |
Event Type
malfunction
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Manufacturer Narrative
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The suspect device was returned to olympus and evaluated.The reported problem was confirmed and the cause attributed to debris.Excessive debris was found underneath the cover glass on the distal tip.In addition, the outer tube was found bent and fiber breakage was observed.Based on the results of the device evaluation, the likely cause of the damaged condition of the device and excessive debris is user mishandling.Note: this mdr is being submitted retrospectively as part of a remediation effort related to recent system and process changes.A capa has been opened to manage the actions related to remediation of this issue and any required mdr reporting.
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Event Description
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A user facility reported to olympus that the image was "blurry" and they could not "see through it." there was no patient injury or harm associated with the problem reported to olympus.The reported problem was observed while reprocessing of the scope.
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Manufacturer Narrative
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This supplemental report is submitted to provide the results of a device history record (dhr) review.The dhr was reviewed for the subject device.No anomalies were noted and it was verified the device was manufactured in accordance with documented specifications and procedures.
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Manufacturer Narrative
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This is a supplemental report to correct the initial mdr.Upon further review, this is not a reportable malfunction.Per the legal manufacturer, there is no potential for this issue to cause or contribute to death or serious injury if the malfunction were to recur.
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Search Alerts/Recalls
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