The issue was investigated in detail.The analysis of the log files confirmed a continuous tilting signal (without dmg activation).Until this continuous tilting signal is detected and the joystick is blocked by system, it is possible that the tilt axis may be moved due to intended operation of another axis and the associated activation of the dmg.The visual inspection of the joystick did not show any abnormalities.The mechanics worked properly without "clamping points".The part "jumper plug" to avoid open inputs was available as well.Therefore, the joystick was installed at a test system for deeper analysis.During test system startup no error messages were displayed.The described phenomenon (signal unintentional, active without operating action) could not be reproduced.If the described situation had been present, the continuous signal would have generated an error message during system startup.During the function tests the component did not show any deviations.Furthermore, the system has its own test tool, however, no deviations were detected.The tilt axis was working properly as well.After completion of the investigations, the joystick remained in the test system for further observation since this unit is used regularly.In the past four weeks and more, no malfunction of the tilt axis was detected.The described unintended movement could not be reproduced during the investigation phase.Based on the investigation results, no malfunction could not be detected on the returned joystick.Therefore, it is not assumed that a hardware fault of the joystick could have caused the unintended handling signal.According to information received there were no further issues after the joystick was replaced at the user site.
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