The loaner asset was returned by the user facility for evaluation.The evaluation found the unit was unable to adjust the suction settings.The cause of the reported event could not be determined at this time, however, if additional information becomes available this report will be supplemented accordingly.
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This supplemental report was submitted to provide a summary of the investigation results.The non-serviceable device was returned for evaluation; the reported event was confirmed as the suction control knob was not functional.There were no other abnormalities noted in the inspection.The device is non-serviceable.The original equipment manufacturer (osta) performed a device history record review and no abnormalities were noted.This device was manufactured (cybersonics inc.) in march 2018.An investigation was completed by the oem and determined that there is no manufacturing, material or processing related cause for this failure mode.The potential root cause has been determined failure may be attributable to improper reprocessing or use beyond the validated lifetime of the unit.Olympus will continue to monitor complaints for this device the device ifu (spl-ifu rev am) states the transducer is validated for 100 reuses (page 8) and warns the product is not validated for high-level disinfection (hld), ie.Cidex (page 26).As this unit is an olympus owned asset, it is unknown how many reuse cycle the unit has endured or what methods have been used to reprocess the device.
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