RESPIRONICS CALIFORNIA, INC BIPAP FOCUS NONINVASIVE VENTILATOR SYSTEM; VENTILATOR, CONTINUOUS, NON-LIFE-SUPPORTING
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Device Problem
Overheating of Device (1437)
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Patient Problem
No Consequences Or Impact To Patient (2199)
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Event Type
malfunction
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Manufacturer Narrative
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Date of event: (b)(6) 2020.Date of report: 10aug2020.
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Event Description
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The customer reported a ventilator with high battery temperature.This event was reported to have occurred during clinical use.There was no allegation of harm associated with this report.
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Manufacturer Narrative
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G4: 02oct2020.B4: (b)(6) 2020.The manufacturer's field service engineer (fse) performed remote troubleshooting.It was reported that the battery was also low.The customer was advised to charge the battery.The customer indicated they would order a spare battery.Additional information has been requested to confirm if the battery has been replaced, and if the customer is still experiencing any issues.Submission of a report does not constitute an admission that medical personnel, user facility, importer, distributor, manufacturer, or product caused or contributed to the event.
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Manufacturer Narrative
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G4: 04oct2020.B4: 17nov2020.The field service engineer confirmed that the battery was almost empty and advised the customer to charge it and to order a spare battery.Per the operator's manual, a high battery temperature alarm can occur if the battery is almost depleted.The customer ordered a new battery as per advice, and did not call back to report further issues with the unit or to provide information on how the issue was resolved.The age of the battery and patient information was not provided.The system fully met specifications and was returned to use.Submission of a report does not constitute an admission that medical personnel, user facility, importer, distributor, manufacturer, or product caused or contributed to the event.
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