Following information gathered, the foot end and head end radius arms dislodged from the enterprise 5000x bed's channels on the base frame and as a result, the lifting support arms were bent.There was a patient on the bed when this issue was observed, however no injury was reported.
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Following information gathered, the radius arms of the sub-frame dislodged from the enterprise 5000x bed's base frame.This was a consequence of disconnected stabilizer arms, which if connected, prevents the radius arms from being pulled out of the base frame.An arjo representative observed during the device inspection that the roller buffers were damaged with cracks visible.There was a patient on the bed when this issue was observed.No injury was reported.In the arjo technician¿s opinion, the poor bed condition with visible component failures may indicate that the bed was mechanically damaged, for example during transfer of the bed within the facility.However without the first level evidence, the exact cause could not be determined.In summary, according to the results of the enterprise 5000x bed evaluation, this device did not meet the manufacturer¿s specifications.There was a patient involved when this malfunction was observed.The complaint decided to be reportable in an abundance of caution due to the reported malfunction- detachment of the sub-frame from the base frame.
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