Catalog Number 03666794001 |
Device Problem
Circuit Failure (1089)
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Patient Problem
No Consequences Or Impact To Patient (2199)
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Event Date 07/16/2020 |
Event Type
malfunction
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Manufacturer Narrative
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Occupation is lay user/patient.The meter was requested for investigation.
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Event Description
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The initial reporter complained of a display issue with a coaguchek xs meter.The customer stated there were segments missing from the results field of the device.Upon completing a display check, the middle portion of the "888"s were missing.
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Manufacturer Narrative
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The customer's meter was received for investigation.The device would not power on.The meter¿s circuit board was tested for damage or contamination and it was found the printed circuit board was contaminated.The contamination on the battery contacts caused a power interrupt, therefore it is not possible to turn on the meter.Furthermore, the contamination can lead to the mentioned problem with the fading segments.The root cause is determined to be contamination of the contacts due to improper handling or maintenance by the customer.Medwatch fields d10 and h3 were updated.
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Search Alerts/Recalls
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