One fluid warmer was returned for evaluation.Visual inspection of the device found it to have a wear and tear damaged enclosure and line cord, outdated pcb, power switch, and front cover.A dhr review was performed subsequent to the manufacturing of the device and prior to its release; no problems were identified during this dhr review.Device tank was filled with water and powered on.The reported product complaint was confirmed as the buttons on the membrane switch are damaged from regular use and the enclosure near the drain fitting has started to crack.No action taken due to the age and condition of the device.It is deemed beyond economical repair and will be scrapped.The problem source has been determined to be user interface.
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