Information was received from a consumer (con) regarding a patient who was implanted with a neurostimulator for gastric stimulation. it was reported the patient had a loss of therapy; caller states that about 3 weeks ago the patient was having vomiting episodes, so they were hospitalized.Today the same vomiting issue has occurred and the patient may end up going to the hospital again.Caller believes that the device is no longer working ("not active") or needs to be checked on and adjusted, but the primary care physician does not have access to a clinician tablet to check this.Caller states that the patient maybe gets "sick" maybe twice a year, so they thought the first vomiting episode about 3 weeks ago was just routine, but then the patient got sick again today; asked/unknown for event date since the caller did not clarify this statement.Troubleshooting was unable to be performed but patient services reached out to the field and sent doctor listings as well.The patient was redirected to their hcp to further address the issue.No other information from that case was provided.See (b)(4) for the report of already reported events.
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