Gbo complaint: (b)(4).No samples were received.Actual samples were not returned for evaluation.No pictures of the actual samples were received.We have no further inventory of the material/batch.We forwarding the complaint to our affiliated headquarters in (b)(4) from which we receive this product.According to their investigation and comments, a review of the production and testing documents indicate no deviations were detected and all requirements were met during production.No abnormalities or deficiencies were detected during in process control that would affect function.Documents for the batch final checking, which includes functional testing, indicate no abnormalities.During production the product is tested during in process control and final checking.The complaint can not be determined.
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Customer states that on four occasions the needle came out of the holder and stuck in the arm of the patients when tubes were inserted in to the holder, as if the needles are not firmly attached.No injuries to patients occurred as a result, nor did any blood exposures or needle stick injuries occur to any employees.
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