The manufacturer received information alleging a dreamstation bipap avaps30 was delivering low pressures.The patient was admitted to the hospital and placed on a ventilator for one day.The device was returned to the manufacturer's quality product investigation laboratory for further investigation.The device's downloaded event log was reviewed.The event log indicates on the day of the reported event, the pressures were low.The manufacturer was unable to duplicate the customer's complaint.The manufacturer tested the device at the prescribed pressures and found the device to deliver set pressures.The device was visually inspected and found evidence of water ingress and dust and dirt contamination to the device.Product labeling states,"if you notice any unexplained changes in the performance of the device, if it is making unusual sounds, if water is spilled inot the enclosure, or if the enclosure is cracked or broken, discontinue use and contact your home care service provider." product labeling also states,"remove the tank, empty all water, and replace the empty tank before transporting the humidifier base." although the device's event log indicates the device delivered low pressures, the manufacturer was unable to duplicate this event.The device is not intended for life support.
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