The hillrom technician found the bed sidecom assembly needed to be replaced.Per the hillrom service manual the totalcare bed system requires an effective maintenance program.We recommend that you perform a semi-annual preventative maintenance.Preventative maintenance will minimize downtime due to excessive wear.Check for current leakage at the nurse call system communication connections.Warning: a communication cable must be used for beds that have nurse call.Failure to do could cause patient injury.For beds that have nurse call systems, a communication cable must be connected between the bed and facility communication system.A search of the hillrom maintenance records showed hillrom performed preventative maintenance on this bed in (b)(6) 2019.It is unknown if the facility performed any other preventative maintenance on this bed.The technician replaced the bed sidecom assembly to resolve the issue.Based on this information, no further action is required.
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