The customer, a syncardia certified hospital, reported that the freedom driver exhibited a fault alarm while supporting a patient.There was no reported adverse patient impact.The customer also reported that the patient was subsequently switched to a backup freedom driver.
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The driver's alarm history was reviewed and did not reveal any recorded fault alarms, intermittent or recoverable alarms are not recorded.The driver passed all sections off functional testing, including a 48-hour observation run with no alarms or abnormalities.The customer did report that there was concern the patient was hypertensive at the time of the alarm.Additional testing was conducted to attempt to recreate an alarm due to a patient condition.A valsalva maneuver test at both normotensive settings and hypertensive settings was performed on the driver.During these tests, the driver performed as intended annunciating an alarm due to low cardiac output (<=3.5 lpm) and recovering after a few seconds when cardiac output increased above 3.5 lpm.The driver performed as intended with no evidence of a device malfunction.The root cause of the customer-reported fault alarm could not be conclusively determined but could have been due to the patient conditions, i.E., hypertensive.This issue will be tracked and trended as part of the customer complaint process.Syncardia has completed its investigation and is closing this file.(b)(4) follow-up report 1.
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