Visual, dimensional and functional analysis was performed on the returned device.The reported deformation, material split, and material bent were confirmed.The original loading tray was not returned.A review of the lot history record identified no manufacturing nonconformities issued to the reported lot that would have contributed to this event.Additionally, a review of the complaint history identified no indication of a lot specific product quality issue.The investigation was unable to determine a conclusive cause for the reported deformation, material split, and material bent.There is no indication of a product quality issue with respect to the design, manufacture, or labeling.
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