A steris service technician arrived on site to inspect the reliance vision single chamber washer and found that the door assembly needed replaced.The reliance vision single chamber washer operator manual states (1-1), "risk of pinch point." the operator manual further states (1-2), "if an obstruction is present in chamber door, do not attempt to remove the object." the technician replaced the vision sc door assembly, tested the unit, found it to be operational, and returned it to service.A steris account manager counseled the facility on the importance of keeping their hands away from the door while closing.No additional issues have been reported.
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