Siemens has completed an investigation of the reported event.The root cause was determined to be a hardware issue.The investigation showed that the error was caused by an image system issue.The file system of the image system computer (rt-pc) went corrupt leading to the error.If such an error occurs, the designed mitigation is to switch to "bypass fluoro mode".When the imaging system is not available, as in the given case, the system enters this mode where only continuous fluoroscopy with compromised image quality is available and the acquired scenes cannot be saved and reviewed.Normal system functionality can be restored only after local service intervention.The service engineer went onsite and restored the data base which corrected the file system and eliminated the error.Afterwards, the system was returned to operation and the issue has not been reported again.A general error which would require corrective action could not be determined by the investigation.After detailed investigation, the incident is not classified as a reportable event as neither serious injury, death nor an unexpected prolonged hospitalization of the patient or any other person occurred or could be expected.
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