One fluid warmer was received for evaluation.Visual inspection of the device found a cracked enclosure and tank cover, an outdated pcb and power switch, and wear and tear damaged line cord and block assembly.A dhr review was performed subsequent to the manufacturing of the device and prior to its release; no problems or issues were identified during this dhr review.The device tank was filled with water and device was powered on.Functional testing confirmed the reported customer complaint as the micro switch is damaged causing the disposable alarm to sound and part of the lcd is disconnected from the pcb causing it to be blank.The problem source has been determined to be user interface.
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