The reported device, intended for use in treatment, was received for evaluation.There was a relationship found between the returned device and the reported incident.A review of the device history records showed there were no indications to suggest that the product did not meet manufacturing specification or would not be able to perform as intended.A complaint history review concluded this was a repeat issue.The device was evaluated in service where the visual inspection revealed a bent plate, broken bezel, and that the unit was missing all of the feet.A functional evaluation revealed the device alarms when the pedal is pressed with a check return electrode error message.The complaint was confirmed and the root cause was determined to be an electrical component failure.Factors, unrelated to the manufacturing and design of the device, which could have contributed to the reported event, include an out of calibration rf board.
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