MAUDE Adverse Event Report: BD MEDICAL - DIABETES CARE SYRINGE SFTYGLD 1ML W/NDL 27X1/2 RB; PISTON SYRINGE

Model Number 305945

Device Problems Leak/Splash (1354); Failure to Deliver (2338)

Patient Problem No Consequences Or Impact To Patient (2199)

Event Date 04/18/2020

Event Type  malfunction  

Manufacturer Narrative

The initial reporter also notified the fda on 2 june, 2020.Medwatch report # mw5094675 report source other: medwatch report.A device evaluation and/or device history review is anticipated, but is not complete.Upon completion, a supplemental report will be filed.(b)(4).

Event Description

It was reported that syringe sftygld 1ml w/ndl 27x1/2 rb plunger movement was difficult.This was discovered during use.The following information was provided by the initial reporter: material no: 305945 batch no.: 9345879.It was reported that: plunger movement difficult.Event description per email states: "rn verified right dose,route, time, and patient for morning enoxaparin dose with second rn.Rn then injected the needle into patient's subcutaneous tissue, but when the plunger was pressed, the medication would not deliver (plunger would not advance) rn immediately removed needle from patient, drew back air but was still unable to advance the plunger, no matter how much force was used.Dose was given to pharmacy for investigation and pharmacy made new dose.Faulty syringe needles/plungers have been verbally reported with other patient's enoxaparin doses and rn reporting to bring attention to pharmacy.Patient was upset that she had to be poked a second time for second enoxaparin administration dose." the medwatch reported was received in (b)(4) on 04-jun-2020 and it reflected in the awareness date.The report was not sent to the rcc until 09/17/2020.

Manufacturer Narrative

The following fields have been updated with corrections: g.4.Date received by manufacturer: 2020-09-10.H.6.Investigation summary: occurrence: a complaint history check was performed and this is the 1st related complaint reported with the defect/condition of plunger movement difficult with lot #9345879 regarding item #305945.Investigation summary: no samples (including photos) were returned therefore the complaint could not be confirmed.If samples are received in the future the complaint will be reopened for further investigation.A review of the device history record was completed for batch# 9345879.All inspections and challenges were performed per the applicable operations qc specifications.There were zero (0) notifications noted that pertained to the complaint.Investigation conclusion: as no samples and/or photo(s) were received the investigation concluded: unconfirmed: bd was not able to duplicate or confirm the customer¿s indicated failure as no samples or photos were returned.Complaints received for this device and reported condition will continue to be tracked and trended.Information will be captured on trend reports and monitored monthly.Our business team regularly reviews the collected data for identification of emerging trends.Root cause description: root cause cannot be determined at this time as the issue is unconfirmed as no samples or photos were returned.Rationale: based on the investigation, no additional investigation and no capa is required at this time.

Event Description

It was reported that syringe sftygld 1ml w/ndl 27x1/2 rb plunger movement was difficult.This was discovered during use.The following information was provided by the initial reporter: material no: 305945; batch no.: 9345879.It was reported that: plunger movement difficult.Event description per email states: "rn verified right dose,route, time, and patient for morning enoxaparin dose with second rn.Rn then injected the needle into patient's subcutaneous tissue, but when the plunger was pressed, the medication would not deliver (plunger would not advance) rn immediately removed needle from patient, drew back air but was still unable to advance the plunger, no matter how much force was used.Dose was given to pharmacy for investigation and pharmacy made new dose.Faulty syringe needles/plungers have been verbally reported with other patient's enoxaparin doses and rn reporting to bring attention to pharmacy.Patient was upset that she had to be poked a second time for second enoxaparin administration dose." the medwatch reported was received in franklin lakes on 04-jun-2020 and it reflected in the awareness date.The report was not sent to the rcc until 09/17/2020.

• Brand Name: SYRINGE SFTYGLD 1ML W/NDL 27X1/2 RB
• Type of Device: PISTON SYRINGE
• Manufacturer (Section D): BD MEDICAL - DIABETES CARE; 1329 west highway 6; holdrege NE 68949
• MDR Report Key: 10570899
• MDR Text Key: 208539799
• Report Number: 1920898-2020-01285
• Device Sequence Number: 1
• Product Code: MEG
• UDI-Device Identifier: 30382903059455
• UDI-Public: 30382903059455
• Combination Product (y/n): N
• PMA/PMN Number: K992734
• Number of Events Reported: 1
• Summary Report (Y/N): N
• Report Source: Manufacturer
• Source Type: health professional,other
• Type of Report: Initial,Followup
• Report Date: 10/02/2020

1 Device was Involved in the Event

1 Patient was Involved in the Event

• Is this an Adverse Event Report?: No
• Is this a Product Problem Report?: Yes
• Device Operator: Other
• Device Model Number: 305945
• Device Catalogue Number: 305945
• Device Lot Number: 9345879
• Was Device Available for Evaluation?: No
• Initial Date Manufacturer Received: 06/04/2020
• Initial Date FDA Received: 09/22/2020
• Supplement Dates Manufacturer Received: 09/10/2020
• Supplement Dates FDA Received: 10/05/2020
• Is This a Reprocessed and Reused Single-Use Device?: No
• Patient Sequence Number: 1
• Patient Outcome(s): Other