Model Number M3-12A |
Device Problems
No Display/Image (1183); Poor Quality Image (1408)
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Patient Problem
No Patient Involvement (2645)
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Event Type
malfunction
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Manufacturer Narrative
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Device was received for evaluation.Evaluation determined that the outer tube of the device was found bent and damage in distal end was observed.Chipped lens, stains on the image were observed.The identified parts needs to be replaced.The device was placed for repair.Based on evaluation findings, the reported issue was confirmed.The root cause of the reported issue is unknown.Likely probable cause can be due to users mishandling of the device.This mdr is being submitted retrospectively as part of a remediation effort related to the recent system and process changes.A capa has been opened to manage the actions related to remediation of this issue and any required reporting.
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Event Description
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It was reported that the device was found with cloudy image.The issue occurred during reprocessing.There was no patient involvement on this event.No user harm or injury was reported.
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Manufacturer Narrative
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This supplemental report is being submitted to provide the review of the device history records (dhr).The device history records for this device were reviewed and all records indicated that the product was manufactured according to all applicable procedures and met final product release criteria.No abnormalities were found.The root cause of the reported issue was not identified.The event was found during reprocessing , failures observed were most likely due to user mishandling as stated on the ifu (instruction for use) and as a preventive measure, the user manual states : study this manual and other labeling thoroughly for safe handling and storage.Misuse of instruments can cause injury to the patient and could have an adverse effect on the procedure being performed.Do not drop instruments or allow them to be struck by other objects.Olympus will continue to monitor complaints for this device.
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Search Alerts/Recalls
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