Returned device was received with a cracked enclosure and tank cover.Wear and tear damaged front cover, pole clamp, and line cord.Outdated pcb and power switch.During the evaluation of the device wear and tear from daily use from the user of the device was found.The customer reported condition was confirmed.Problem source is unknown.The device history record was reviewed and showed that this device met all manufacturing specification for product released for distribution.No issues were identified that would have impacted this event.
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