Product complaint #: (b)(4).The depth probe for multi loc humeral nailing system (part #: 03.019.029, lot #: unknown) was received at us cq.Upon visual inspection, the device shaft was bent and the sleeve was missing.No other issues were identified with the returned device.This complaint is confirmed as the device was missing sleeve and the shaft was bent.There is no indication that a design or manufacturing issue has caused the issue and hence the root cause cannot be determined.However, the potential cause could be due to unintended forces applied to the device and the missing sleeve is likely due to disassembly during cleaning/sterilization based on the investigation findings, it has been determined that no corrective and/or preventative action is proposed.Additional monitoring for any potential safety signals will be conducted through complaint trending and other post-market safety surveillance activities.Device was used for treatment, not diagnosis.If information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate.
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It was reported that on an unknown date, during routine incoming inspection of a loaner set, it was observed that the depth probe for multiloc humeral nailing system was missing a piece.There was no known patient or hospital involvement.This report is for one (1) depth probe for multiloc humeral nailing system this is report 1 of 1 for (b)(4).
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