The device, used in treatment, was not returned for evaluation, therefore the failure could not be confirmed.The clinical/medical team concluded, per complaint details, the stem revision was due to an infection.However, s+n has not received adequate patient specific information/documentation to fully evaluate the root cause of the reported event.The patient impact beyond the reported infection and subsequent revision could not be determined as no medical documentation or responses to medical documentation requests have been provided as of the date of this investigation.No further medical assessment is warranted at this time.Should clinically relevant documentation/information become available, the clinical/medical task may be re-evaluated.At this time, we have no reason to suspect that the products failed to meet any product specifications at the time of manufacture.Infection, a potential complication associated with any surgery, can occur and possible causes could include but not limited to contamination, patient reaction, and post-operative healing issue.Should additional information be received, the complaint will be reopened.No further investigation warranted for this complaint; however we will continue to monitor for future complaints and investigate as necessary.We consider this investigation closed.
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