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U.S. Department of Health and Human Services

MAUDE Adverse Event Report: SIEMENS HEALTHCARE GMBH ARTISTE MV; ACCELERATOR, LINEAR, MEDICAL

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SIEMENS HEALTHCARE GMBH ARTISTE MV; ACCELERATOR, LINEAR, MEDICAL Back to Search Results
Model Number 8139789
Device Problem Inadequate or Insufficient Training (1643)
Patient Problem No Clinical Signs, Symptoms or Conditions (4582)
Event Date 09/10/2020
Event Type  malfunction  
Manufacturer Narrative
The reporting facility phone number was is: (b)(6).Siemens has initiated a technical investigation of the reported event.Although the preliminary root cause of this event was user error, the investigation is ongoing.A supplemental report will be submitted when the investigation has been completed.
 
Event Description
It was reported to siemens by the customer that a patient had a treatment plan at two sites.Both plans (for each site) had been loaded from ois (aria) into the rt therapist application (rtt).The customer acquired for the second displayed (bottom) plan on the rtt display the setup beams, performed a workflow "edit mode" afterwards to change the beam order.Due to the workflow "edit mode" the plan was then displayed at the top position in rtt.The customer did not realize this and then selected the beams of the second displayed site for treatment which resulted in treatment to the wrong location.It is a common behavior of rtt to put the last changed plan on the top of the list.The event led to patient mistreatment.In the present case, the customer mixed up two plans in rtt and transferred wrong field parameters to the system which led to a dose (5 gy) to the wrong location.The customer reported that the mistreatment had no further clinical relevance for the patient because both plans had no significantly different volumes/shapes.If this event were to reoccur, a dose to the wrong location could lead to a severe patient injury.Although the customer admits to user error, the investigation is presently ongoing.This report is being submitted with an abundance of caution.The reported event occurred in (b)(6).
 
Manufacturer Narrative
Siemens completed the investigation of the reported event.The workflow identified from the system savelog matches the description provided by the customer.The table-top position was adjusted based on acquired images from one plan, but the treatment segments from another plan were delivered to the position from the other plan.Please note that this is a known behavior of the rtt.The modified plan will be moved to the top position of the list of plans in the delivery plan browser component.The user did not realize this and then selected the beams of the second displayed site for treatment.As previously reported, the root cause of the event was user error.The rtt worked as specified.
 
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Brand Name
ARTISTE MV
Type of Device
ACCELERATOR, LINEAR, MEDICAL
Manufacturer (Section D)
SIEMENS HEALTHCARE GMBH
roentgenstrasse 19-21
kemnath, 95478
GM  95478
MDR Report Key10613191
MDR Text Key241073772
Report Number3002466018-2020-47590
Device Sequence Number1
Product Code IYE
Combination Product (y/n)N
PMA/PMN Number
K142434
Number of Events Reported1
Summary Report (Y/N)N
Report Source Manufacturer
Source Type company representative,foreig
Type of Report Initial,Followup
Report Date 06/02/2021
1 Device was Involved in the Event
1 Patient was Involved in the Event
Date FDA Received10/01/2020
Is this an Adverse Event Report? No
Is this a Product Problem Report? Yes
Device Operator Health Professional
Device Model Number8139789
Was Device Available for Evaluation? Yes
Date Manufacturer Received05/28/2021
Is This a Reprocessed and Reused Single-Use Device? No
Patient Sequence Number1
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