No device was returned to olympus for evaluation, however, the investigation is ongoing.If additional information becomes available, this report will be supplemented accordingly.
|
This supplemental report was submitted to provide additional information from the original equipment manufacturer (oem) for mdr# 9610773-2020-00234.The oem performed a device history record review and no abnormality was found.The oem completed the investigation and determined that there was no manufacturing, material or processing related cause for this failure mode.Based on the investigation results, the oem determined the most likely causes are: thermo-mechanical fatigue/wear and tear improper handling by the customer (impact, shock) please note that signs of fatigue or pre-damage, such as minute cracks, are often hard to spot.Additionally, the oem is currently investigating the insulation insert¿s long term stability.Olympus will continue to monitor complaints for this device.
|